Mark McManus, Managing Director of Stiebel Eltron UK, discusses installer training, bridging the skills gap and the importance of collaboration between manufacturers and installers.
Considering the complexity of the supply chain in the heating and renewables sector, from manufacturing to the end-user, keeping all facets running smoothly is vital to maintaining customer satisfaction and a reputation for quality. To achieve this, a key consideration must be the implementation of high quality and cutting edge internal training for staff as well as tailored sessions with the installers that fit products into homes and businesses.
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